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Business Basics

Above all else, a successful pharmacy is a successful business. That's why you'll want to address a range of important considerations that go well beyond running your pharmacy practice. Those considerations include:

  • Developing an effective business plan
  • Budgeting and business projections
  • Evaluating third-party contracting
  • Instituting human resources management
  • Planning and executing marketing programs

From managing operating costs to marketing clinical services, the NCPA Ownership Academy is a great source for learning about business basics. Of course, our Ownership advisors can also provide you with guidance to point you in the right direction to find the information you need. Most likely, the information you need is available to help you become a successful pharmacy owner.

Contact one of our Ownership advisors.

Determine the corporate structure of your business.

Working with your attorney and CPA, you can decide what type of corporation or legal entity your pharmacy business will be. Determine if there are other legal decisions that need to be made and what their impact will be on your business — both now and in the future.

Naming the corporation is another important aspect of this process. Many businesses have two names: a corporate name that is the business's legally registered name; and a "doing business as" (DBA), which is how the public knows the business. Health Mart Systems, Inc.®, a pharmacy franchise operated by McKesson, recommends that franchisees establish both a corporate name and a DBA. Health Mart recommends this two-name structure to protect both the independent pharmacy and Health Mart. Additionally, the pharmacy should not include "Health Mart" in its corporation's name for these reasons:

  • By not having Health Mart in the corporate name, it is very clear that there is no structural or ownership relationship between the pharmacy and Health Mart Systems, Inc.
  • Should the pharmacy decide to terminate the franchise agreement with Health Mart, the owner would need to file a corporate name change with the state's department or agency of corporations, which can be expensive and time-consuming. On the other hand, changing a DBA is very simple.

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Accounting for pharmacy success.

Setting highly efficient finance and accounting practices can be a significant aspect of your pharmacy's success. You'll want to begin by selecting the best financial methodology and accounting software for the business.

Discuss with your CPA and industry experts what financial information needs to be gathered, how it should be organized, and how and when it should be reported. This is critically important; you should be able to measure and manage your business from day one.

Spend some time with your CPA and industry experts to learn how to quickly and easily understand various financial reports necessary to track your income, expenses, profit, and so on. This is a skill that is easily learned and mastered, and one that could pay large dividends as you manage your growing business.

Visit the NCPA Ownership Academy to learn more.

Applying for tax numbers is often another requisite of the process. There are a number of federal, state and local tax authorities that you may need to contact. Your attorney and CPA can help with the following:

  • Federal tax ID number
  • State tax ID number
  • Sale tax authority
  • Local taxing authority, such as the city and/or county

Once your financial processes are in place, you'll want to establish credit for the business. Work with your pharmaceutical distributor to establish your credit so that you will be ready to place your initial inventory order.

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Following the rules of the trade.

There are several licenses that you may need to have before you can open your pharmacy or assume ownership. The requirements of each state and city are different, so allow time to understand what is needed. If you are purchasing an existing pharmacy, determine which licenses can be transferred to your name and which will need to be issued directly to you.

Some of the licenses that you are likely to need include:

  • State pharmacy license: Contact your state board of pharmacy to apply for your state pharmacy license.
  • DEA number: Contact the

Drug Enforcement Administration

Before you open your doors, you may also need to pass a final state inspection. Work with your state's board of pharmacy to schedule this inspection, if required.

Visit the National Alliance of State Pharmacy Associations to learn more.

Visit the NCPA Ownership Academy to learn more.

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Leases and Contracts

If you are purchasing an existing pharmacy, have your attorney evaluate all existing leases and contracts for your right to assume the contracts, take on the liability, the term of the leases, and so on. Some leases, contracts or other legal agreements that may be in place include:

  • Building/store lease
  • In-store vending machines, such as copiers or film processing kiosks
  • Collection service contracts, such as water, utility or phone
  • Business or franchise contracts with third parties, such as Radio Shack, UPS, or the United States Post Office
  • Building and/or parking lot maintenance contracts
  • Drop-ship vendors for front-end products
  • Direct accounts with suppliers of gifts, cards and so on
  • Pharmacy automation equipment
  • Pharmacy services, such as compounding

One of our Ownership advisors can work with you to help establish contracts with third-party payors through organizations such as AccessHealth.

Our Ownership advisors can also suggest the best ways to perform a detailed analysis of your current contracts, while helping to ensure that contracts are in place that protect the interests of your business. For example, they can help advise you on the most efficient ways of setting up electronic funds transfer, reconciliation assistance and problem resolution with PBMs. Contact us at least eight weeks prior to opening the pharmacy to allow sufficient time for contracts to be in place.

Visit the NCPA Ownership Academy to learn more.

 

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Calculate Pharmacy Value

Want Help Valuing a Pharmacy?

McKesson's RxOwnership Interactive Valuation Tool can help you calculate that value.

Click here to learn more +

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